--- title: How come there is no foam coming out of the shampoo system? description: Why isn't foam coming out of the Multi-Surface Shampoo System? --- [Skip to content](https://resources.kirby.com/knowledge/how-come-there-is-no-foam-coming-out-of-the-shampoo-system#main-content) English Show submenu for translations ![Kirby logo.png\]](https://resources.kirby.com/hs-fs/hubfs/Kirby%20logo.png?height=27&name=Kirby%20logo.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to kirby.com](https://www.kirby.com/) [Go to kirby.com](https://www.kirby.com/) Kirby Owner Resources - There are no suggestions because the search field is empty. 1. [Owner Resource Center](https://resources.kirby.com/knowledge?hsLang=en) 2. [Using The Kirby System](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en) 3. [Shampooing Help](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#shampooing-help) # How come there is no foam coming out of the shampoo system? ## Why isn't foam coming out of the Multi-Surface Shampoo System? To produce foam properly, the suds screen and foam sponge must be in place on the shampoo tank. To check this, remove the tank and make sure they’re properly in place. - [Using The Kirby System](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#main-content) - [Setting Up Your Kirby System](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#setting-up-your-kirby-system) - [Vacuuming Help](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#vacuuming-help) - [Shampooing Help](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#shampooing-help) - [Hard Floor Cleaning Help](https://resources.kirby.com/knowledge/using-the-kirby-system?hsLang=en#hard-floor-cleaning-help) - [Kirby Maintenance & Troubleshooting](https://resources.kirby.com/knowledge/kirby-maintenance-troubleshooting?hsLang=en#main-content) - [Kirby Maintenance](https://resources.kirby.com/knowledge/kirby-maintenance-troubleshooting?hsLang=en#kirby-maintenance) - [Kirby Troubleshooting](https://resources.kirby.com/knowledge/kirby-maintenance-troubleshooting?hsLang=en#kirby-troubleshooting) - [General Kirby Questions](https://resources.kirby.com/knowledge/general-kirby-questions?hsLang=en#main-content) - [Kirby Owner Manuals](https://resources.kirby.com/knowledge/general-kirby-questions?hsLang=en#kirby-owner-manuals) - [Direct Sales Questions](https://resources.kirby.com/knowledge/general-kirby-questions?hsLang=en#direct-sales-questions) - [Kirby Model Information](https://resources.kirby.com/knowledge/general-kirby-questions?hsLang=en#kirby-model-information) - [Filter Bag Information](https://resources.kirby.com/knowledge/general-kirby-questions?hsLang=en#filter-bag-information) - [Warranty & Rebuild Program](https://resources.kirby.com/knowledge/warranty-rebuild-program?hsLang=en#main-content) - [Warranty Questions](https://resources.kirby.com/knowledge/warranty-rebuild-program?hsLang=en#warranty-questions) - [Lifetime Rebuild Program](https://resources.kirby.com/knowledge/warranty-rebuild-program?hsLang=en#lifetime-rebuild-program) - [Rebuild Program](https://resources.kirby.com/knowledge/warranty-rebuild-program?hsLang=en#rebuild-program) - [Distributor Contact Information](https://resources.kirby.com/knowledge/distributor-contact-information?hsLang=en) - [Return Policies](https://resources.kirby.com/knowledge/return-policies?hsLang=en) [![Chill listening crop-3](https://resources.kirby.com/hs-fs/hubfs/Kirby%20logo.png?width=142&height=24&name=Kirby%20logo.png "Chill listening crop-3")](https://www.kirby.com/) The Kirby Company [Privacy Policy](https://privacy.cptn.co/privacy-policy/d77299f5-0db3-4ca1-9bc4-20f3255a52cf#introduction) [Privacy Requests](https://dsar.cptn.co/dsar/3deefdc7-6762-4d70-958f-329fd354a35a) Your Privacy Choices Copyright © 2026, The Kirby Company