I want to make a payment on my Kirby or talk to the finance company about the balance and/or payment method. Who do I talk to?

Learn how to find the finance company that you financed your Kirby system from.

Kirby systems are sold by independent, authorized Kirby Distributors. The Kirby Company does not sell the Kirby system and therefore does not have any of your finance information. We do not finance Kirby systems either. To find out whom to talk to about your finance questions, contact the independent Kirby distributor listed on your contract. If you are making automatic withdrawals from your bank account, you can look at your bank statement to see which finance company is taking the money out of your account or review the list of common finance companies used by our independent Kirby distributors.

https://www.kirby.com/independent-finance-companies/

If you still need assistance, you can call The Kirby Company at 1-800-494-8586 with the name of your finance company and we may be able to provide you with the phone number to your finance company.